How to create a Support case to Autodesk

How to create a Support case to Autodesk Introduction Sometimes you need support on using Autodesk software or installation problems etc. There is a way to create a Support Case on your problem to Autodesk. Going this route could speed up assistance to your problem as you are working directly with Autodesk. The process First […]

Autodesk Product lifecycle Support – 2020 Update

Autodesk Product lifecycle Support – 2020 Update Introduction Autodesk has a Product lifecycle support policy in which they mention which software they support and how it works. I recent years this policy has been updated every couple of months. In this blog we’ll highlight the latest developments and discuss them. Perpetual Product Activation changes One […]

Support ended for pre-2011 Autodesk software

Introduction A customer asked us recently for assistance to generate an activation code for their AutoCAD LT 2009 software as they encountered a problem with the activation. Process As an Autodesk reseller I would create a support case on Autodesk and provide the request code and and Autodesk will then provide the activation code. Support […]

Introducing Micrographics IT Cape Town

You are under a deadline and then it happens: your computer/network goes on strike. What do you do? Phone IT at Micrographics! I have the privilege to work alongside Renier Swart (IT Technical) and Nazley Williams (IT Sales). Nazley can quote you any piece of hardware you need and she does a great job of […]

Revit 2018 – Material Editor Crash

The new Revit 2018 is, as usual, a great application to use in the AEC space. It may be tempting to start using it immediately, but take note: most users would wait for the first service pack to be released before considering using a new version professionally. This is so as not to be inconvenienced […]