Technical Support Services
Hardware, Software & SLAs
Whether once-off or on-going, support is critical to you. Our Technical support constitutes services that help you solve the problems you are unable to, and our effort to maintain a 4hr response time, out of maintenance agreement, provides you with some of the very best support times in South Africa. We provide professional support on all our products including:
- Autodesk Software (Installation, Config., Customisation & Troubleshooting)
- Prokon Software (Installation, Config., Customisation & Troubleshooting)
- HP Large Format Designjet Printers (Installation, Service & “Breakfix”)
- Computer Hardware (Roll-in and Setup)
Service Level Agreements
Are you finding that you require on-going assistance from MGFX? SLAs are vital components of any Business IT System. They ensure you are never without service or recourse, and assist in implementing routine maintenance duties on your systems. We offer custom SLAs to suit your needs.
We also offer financial solutions.
Looking for an alternative way to purchase software or hardware? Speak to us about our financial solutions and we can arrange financing that best suits your needs.
