Terms & Conditions

Micrographics Website

These Website Terms & Conditions (“T&Cs”) apply to your access and use of www.mgfx.co.za, cadstore.co.za, lumion3d.co.za, auto-cad-training.co.za, revit-training.co.za, inventor-training.co.za, sanscalc.co.za, and any other websites developed and maintained by Micrographics SA (Pty) Ltd, (the “Site”), including all software, data, reports, text, images, sounds, video, and content made available through any portion of the Site (collectively, the “Content”). Content includes all such elements as a whole, as well as individual elements and portions thereof.

Trading with Micrographics SA (Pty) Ltd or via Cadstore.co.za (“MGFX”):

    1. All pricing Includes VAT, unless otherwise stated to exclude VAT. Transactions originating from outside of South Africa will not be subject to VAT, however pricing shown online may still include VAT, dependent on individual Web Browser settings.
    2. Unless stated otherwise, pricing excludes installation and configuration of supplied Hardware and Software. Please request a quote for this if required.
    3. Payment is due on order and goods will only be delivered once payment has been confirmed, unless a Trading agreement has been applied for and approved by MGFX, the terms of which will be adhered to strictly.
    4. Pricing is subject to the availability of stock and exchange rate fluctuations and may change without prior notice. Please confirm pricing before ordering and/or making payment.
    5. Our pricing is NOT subject to any settlement discount.
    6. Travel is charged at a per kilometre rate and Installation is charged per hour. These will be outlined either via a quote, or as part of the Support Request process.
    7. Micrographics and or its agents shall not be held responsible for:
      • Faulty or inadequate equipment should you purchase (or have purchased) the Hardware elsewhere. We will be obliged to charge for the repeated attempts at installation and configuration of Autodesk, Prokon, Lumion and any other Software and hardware not supplied by MGFX, at our hourly rate.
      • Any Application Software or Operating Systems Software defects or exclusions, leading to the malfunction of systems, peripherals and/or hardware and/or software components.
    8. No Autodesk software is returnable; on receipt of your order, Autodesk registers a particular product to the end-user.
    9. MGFX offers no warranty or guarantee for any software or hardware purchased through MGFX, unless otherwise expressly stated. OEM warranties and/or guarantees will be honoured by the OEM, as per their terms and conditions, which MGFX will make available upon written request only. All work provided by MGFX in the service of warranties or guarantees will be charged for at an hourly rate.
    10. Interest will be charged at a rate of Prime + 5% per annum on overdue accounts.
    11. Should any accounts remain unpaid for Sixty Days; the account may be handed over to our attorneys for collection without further notice to the account holder.
    12. Plotters – Delivery included to end user. In the unlikely event of the unit being declared DOA (dead on arrival), the onus is on the purchaser to deliver the unit to HP’s nearest repair centre for replacement. Neither MGFX, nor HP will incur any further transportation cost as the unit was already delivered free of charge.
    13. Please note that MGFX cannot be held responsible for sub-contractors in any way, due to faulty workmanship, delayed response times or inefficient communication. MGFX endeavours to maintain the highest professional standards at all times.
    14. MGFX banking details are unlikely to ever change, however, in the event of a client receiving such info to change banking details, please be advised of the below mandatory steps to be taken to as far as possible ensure the new bank details are valid:
      • Please do NOT accept calls from anyone purporting to be from MGFX purporting to verify bank detail changes.
      • Please email any requested Bank Detail change you receive for MGFX, to accounts@mgfx.co.za, and follow up by calling MGFX Administration to request verification from the Administration Manager.
      • We further request that you call your MGFX Sales Contact to also verify that bank details have changed.


MGFX will not accept liability for any payment not received into its bank account. It remains the payee’s responsibility to ensure the correct bank details are used for all payments

All Rights Reserved

Except as expressly provided for otherwise in this Agreement. Ownership and all rights and interest including, without limitation, patents, copyrights, trademarks, trade secrets and other intellectual property rights, in and to the Autodesk Materials and any authorised copies made by you remain with Autodesk and its licensors. The structure, organization, and code of the Autodesk Materials are valuable trade secrets of Autodesk and its licensors and you shall keep such trade secrets confidential. The Software and User Documentation are licensed, not sold.


Except for the express limited warranties provided in Section 5.1 of the Autodesk software License Agreement (limited warranty) hereof, Autodesk makes and you receive no express warranties. Any statements or representations about the Software and its functionality in the User Documentation or any communication with you constitute technical information and not an express warranty or guarantee. In addition, Autodesk specifically disclaims any other warranty including, without limitation, the implied warranty of merchantability, fitness for a particular purpose and non-infringement. Without limiting the foregoing, Autodesk does not warrant that the operation of the software will be uninterrupted or error free.


Functionality Limitations. computer-aided design software and hardware and other technical software are tools intended to be used by trained professionals only. They are not substitutes for your professional judgment. Computer-aided design software and other technical software are intended to assist with product design and are not substitutes for independent design analysis, estimation or testing of product stress, safety and utility. Due to the large variety of potential applications for the software, the software has not been tested in all situations under which it may be used. Autodesk and Micrographics shall not be liable in any manner whatsoever for the results obtained through the use of the software. Persons using the software are responsible for the supervision, management and control of the software. This responsibility includes, but is not limited to, the determination of appropriate uses for the software and the selection of the software and other programs to achieve intended results. Persons using the software are also responsible for establishing the adequacy of independent procedures for testing the reliability and accuracy of any program output, including all items designed by using the software.

Limitation of liability

In no event shall Autodesk, or its licensors or Micrographics have any liability for any incidental, special, indirect, or consequential damages, loss of profits, revenue, data, or cost of cover. In addition, in no event shall the liability of Autodesk or its licensors or Micrographics for any damages arising out of or in connection with the software or hardware, user documentation or this Agreement exceed the amount paid or payable by you for the software and/or hardware directly responsible for such damages. The limitations of liability in this section 7 of the Autodesk Software License Agreement shall apply to any damages, however caused and regardless of the theory of liability, whether derived from contract, tort (including, but not limited to, negligence), or otherwise, even if Autodesk or Micrographics has been advised of the possibility of such damages and regardless of whether the limited remedies available hereunder fail of their essential purpose.


Autodesk and/or Micrographics shall have no responsibility or liability whatsoever arising from loss or theft of the software or hardware or the media on which the software is furnished to you. Autodesk and Micrographics shall not be obligated to replace any lost or stolen software or hardware or software media. You are solely responsible for safeguarding the software and/or hardware and the media on which the software is furnished. Signing this document or clicking any links pertaining to this document also implies that I/we being authorised representatives of the receiving company, agree to the terms and conditions of the software and hardware license agreement. (As found during installation and from help menu, about the product, product information, license Agreement) Errors and Omissions Excepted.

By accepting the Micrographics terms and conditions, you agree to receiving marketing material from time to time. This may include Mailers, social media references and any other marketing communications employed by MGFX for the distribution of information pertaining to products and/or services supplied by Micrographics SA (Pty) Ltd.
For any queries our contact details may be found on our website: www.mgfx.co.za

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