ACC – What to do when Revit Links on ACC No Longer Accessible

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With rare exception, you might find that a Revit external resources link is not available for import yet is visible on the teams’ consumed folders.

Autodesk, Micrographics, Autodesk Construction Cloud, Broken Revit Links

When this happens, there is a possibility that the sharing party might have manipulated the file in the shared folder after sharing the package. For anyone to use the collaborative ability of Revit they must have Edit permissions on their respective shared folders. It is important for these users to stay out of the shared folder unless they know what they are doing and for what reason. It is perhaps better to stipulate per protocol that they must contact the BIM Manager if they want to make changes to the shared folder.

The fix to the problem is not always easy. You can try to share the package from scratch, and then consume. Failing that, you can try to unload the link and then link it in again.

If that does not work, then the advice is to delete the shared file that is in the consumed folder and consume again. On that failing, then deleting all the consumed files and then consuming again is the next step.

If that does not work, then consider starting a new team and share and consume again.

Autodesk, Micrographics, Autodesk Construction Cloud, Broken Revit Links

You can find the Autodesk article dealing with this situation here.

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