Introduction
We recently had an issue where a customer phoned in with a problem. The problem was that Revit did not start up. It returning an Autodesk Licensing System Error 1 as shown below.
Process
Upon searching for the solution on the internet I found the following site on the Troubleshooting Page on the Autodesk Knowledge Network.
On this site there were five possible solution. I went through the first four solutions without any success on solving the problem.
Solution number five was to reinstall the Microsoft Visual C++ Runtime programs on the PC. I followed the link and then another getting to the following page:
On this page, the process of uninstalling and reinstalling each of the different C++ versions could take a long time to do. The alternative was to use an alternative process to auto re-install all these C++ programs using an all-in-one installer. I downloaded this installer from the following page: https://www.majorgeeks.com/files/details/visual_c_runtime_installer.html
I then ran the app. The app wanted me to reboot as it want to run on a freshly rebooted system. So I had to do a reboot first.
Starting the app it wanted the user to confirm by entering ‘y’ for yes. After the app went had gone through the process of reinstalling all the MS C++ programs it asked the user to press a button to finish.
I closed the app and hereafter Revit starter successfully.
Conclusion
I have come across this MS C++ all-in-one reinstall tool before but this time it solved the problem. I hope this information will assist you in solving Autodesk Licensing System Error 1 problems in the future. If you require more information please contact us at Micrographics via: https://www.mgfx.co.za/contact/
